Owner: Andreas Brantner

Advertisement design

UID-Nr: ATU14158301

Company register number: 380679y

FB Court: Handelsgericht Wien

Location: Ölzeltgasse 15, 1230 Wien

E-Mail: [email protected]

Tel: +43 699 811 802 16

Member of the Vienna Chamber of Commerce

Applicable legislation and access:
Trade regulations:

Regulatory Authority: Magistrat der Stadt Wien

Out-of-court dispute resolution

Information according to § 19 Abs 3 AStG (Alternative-Streitbeilegung-Gesetz)

According to § 19 Abs 3 AStG, if we cannot reach an agreement with the consumer in a dispute, we have to inform the consumer on paper or another durable medium (e.g. e-mail) about the competent body for alternative dispute resolution, hereinafter referred to as AS-body for short.

The AS-bodies intended for us are:

  1. Internet Ombudsmann (
  2. Arbitration for consumer transactions (

We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the AStG and are not obliged to do so.

Additional information requirements for online sales (Art 14 Abs 1 ODR-VO)

Consumers have the option of submitting complaints to the EU's online dispute resolution platform:

You can also submit your complaint directly to us at the following email address: [email protected]

We are not willing and also not obliged to participate in a dispute resolution procedure before a consumer arbitration board.

legal support: Dr. Johannes Öhlböck LL.M., lawyer,

All texts, graphics and images on this website as well as the program code of are protected by law, in particular by copyright.
Use is only permitted with the express permission of the above-mentioned operator.