FAIRWAY 2 HOTEL e.U.
Owner: Andreas Brantner
Company register number: 380679y
FB Court: Handelsgericht Wien
Location: Ölzeltgasse 15, 1230 Wien
E-Mail: [email protected]
Tel: +43 699 811 802 16
Member of the Vienna Chamber of Commerce
Applicable legislation and access:
Trade regulations: www.ris.bka.gv.at
Regulatory Authority: Magistrat der Stadt Wien
Out-of-court dispute resolution
Information according to § 19 Abs 3 AStG (Alternative-Streitbeilegung-Gesetz)
According to § 19 Abs 3 AStG, if we cannot reach an agreement with the consumer in a dispute, we have to inform the consumer on paper or another durable medium (e.g. e-mail) about the competent body for alternative dispute resolution, hereinafter referred to as AS-body for short.
The AS-bodies intended for us are:
- Internet Ombudsmann (https://www.ombudsstelle.at/)
- Arbitration for consumer transactions (https://www.verbraucherschlichtung.at/)
We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the AStG and are not obliged to do so.
Additional information requirements for online sales (Art 14 Abs 1 ODR-VO)
Consumers have the option of submitting complaints to the EU's online dispute resolution platform: https://ec.europa.eu/odr.
You can also submit your complaint directly to us at the following email address: [email protected]
We are not willing and also not obliged to participate in a dispute resolution procedure before a consumer arbitration board.
legal support: Dr. Johannes Öhlböck LL.M., lawyer, www.raoe.at
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Use is only permitted with the express permission of the above-mentioned operator.